Describe the request
Explain the main difficulties in general terms and where your relative lives.
For family and carers
Arrange care for a relative
Are you helping someone after a hospital stay, a fall or an illness? You can contact us to discuss physiotherapy at their home.
Your first conversation with us
We check travel options, then discuss the practical information needed to arrange the visit with your relative.
Prepare the visit
Tell us about access to their home and who to contact to arrange an appointment.
Stay informed
With your relative’s agreement, we can include you in practical discussions about care.
Common questions
You can call even if you do not yet have every detail. We will explain what to prepare next.
Do we need a prescription?
A medical prescription is needed for sessions covered by insurance. You can contact us with questions before you have it.
Does my relative need to travel?
A physiotherapist can visit at home, subject to travel options discussed during the first exchange.
Can I help coordinate?
Yes, if your relative wishes. We can agree on your role in arranging appointments.
Start with a conversation
The form prepares an email in your email app. Describe the request without including medical records.